#hcmsanz chat 27 February 2011 – “Social Media as a patient education tool”

Wordle: #hcsmanz chat - 27 February 2011

NOTE: All times are listed using Pacific Standard Time (PST) GMT-08:00

9:00 am hcsmanz: Good evening everyone! Lets start with introductions. #hcsmanz
9:00 am hcsmanz: In case you haven’t heard, tonight’s #hcsmanz chat topic: Social Media as a patient education tool.
9:00 am jbkHCSMANZ: #hcsmanz hi; Bernard, consumer rep via CHF mainly on e-Health stuff.
9:01 am PublicHealth2_0: Only 23 hrs to vote on the poll do we need Public Health 2.0 SIG eCoP? http://goo.gl/U3uAL #hcsmanz
9:02 am hiablog: I’m Ben, a public health researcher from Sydney. I work on health impact assessment. #hcsmanz
9:02 am jennibeattie: Hi looking forward to tonights session #hcsmanz
9:03 am PublicHealth2_0: @jbkhcsmanz Gr8 to see a consumer rep here, Very proactive. #hcsmanz
9:03 am hcsmanz: @jennibeattie Welcome, it’s great to have you here. ^BHR #hcsmanz
9:04 am hcsmanz: RT @PublicHealth2_0: Only 23 hrs to vote on the poll do we need Public Health 2.0 SIG eCoP?http://goo.gl/U3uAL #hcsmanz
9:04 am hcsmanz: We might wait a couple more minutes for people to introduce themselves. Sunday nights can be tricky. #hcsmanz
9:05 am corbetron: i’m david. doctor in melbourne (on a rural rotation currently). missed the last couple of #hcsmanztweetups b/c of night shift.
9:05 am lewismal: Hi I’m Malcolm in Toowoomba into health promotion, mental health, child development, Web 2.0 Also tweeting as PublicHealth2_0 #hcsmanz
9:05 am jennibeattie: @hcsmanz many thanks for the welcome #hcsmanz I also tweet here @themhsorg
9:06 am hcsmanz: @corbetron @lewismal Thanks for joining in guys #hcsmanz
9:06 am hughstephens: Hugh Stephens, medical student. Lurking, but will be around in half an hour #hcsmanz
9:08 am hcsmanz: Okay, let’s get the ball rolling. What experiences have you had using Social Media as a patient education tool? Any good examples? #hcsmanz
9:08 am hcsmanz: @hughstephens Lurk on – we’ll see you shortly πŸ™‚ #hcsmanz
9:08 am jennibeattie: Jenni, Syd based digital marketing, health promotion, market research, passionate about health, wkd for range health orgs/ngos #hcsmanz
9:09 am hiablog: RT @hcsmanz: Okay, let’s get the ball rolling. What experiences have you had using Social Media as a patient education tool? Any good examples? #hcsmanz
9:09 am hcsmanz: @jbkHCSMANZ Welcome Bernard. Nice to have you join us again πŸ˜‰ ^BHR #hcsmanz
9:10 am GPAG2011: #hcsmanz Hi – Jason, CEO – GP Association of Geelong. Interested to read the views tonight.
9:10 am hcsmanz: @GPAG2011 Hi Jason – thanks for joining us again. #hcsmanz
9:11 am drmarcustan: Hi I’m a medico interested in health innovation & IT from Perth #Hcsmanz
9:11 am GPAG2011: RT @hcsmanz: Okay, let’s get the ball rolling. What experiences have you had using Social Media as a patient education tool? Any good examples? #hcsmanz
9:12 am hcsmanz: Okay, so don’t stay quiet πŸ™‚ Any examples of SM for patient ed that you’d like to share? #hcsmanz
9:12 am jennibeattie: @hcsmanz used live blogging at health conferences for those that can’t get there, perhaps a stretch with regard to question! #hcsmanz
9:12 am drmarcustan: I’ve educated patients about using Twitter as a tool but not sure that counts! πŸ™‚ #Hcsmanz
9:12 am otorhinolarydoc: #hcsmanz and I’m an anonymous ENT registrar somewhere in the great southland.
9:13 am PublicHealth2_0: I’m most excited about NGOs using SM to hold webinars for people with chronic illnesses. #hcsmanz
9:13 am hiablog: @jennibeattie Maybe not such a stretch. I think a lot of quasi- and non-professionals follow conference live tweets. Example of ed. #hcsmanz
9:13 am PublicHealth2_0: Not everyone learns by reading, some like to talk/listen. Webinars good for this come #NBN #hcsmanz
9:13 am jbkHCSMANZ: #hcsmanz twitter has been an incredibly interesting tool for people to discuss otherwise “taboo” subjects such as depression. More supportiv
9:14 am corbetron: T1: Not quite SoME but I refer patients to websites for info about conditions. Vic Better Health Channel and Medscape primarily. #hcsmanz
9:14 am hcsmanz: @drmarcustan What sort of stuff do you tell them? Just curious what benefits you highlight. #hcsmanz
9:14 am jbkHCSMANZ: #hcsmanz than eductaional per se, but good to help lead ppl to informative and useful info than a lot of other places
9:15 am jennibeattie: @hcsmanz the tweets from @themhsorg cater to both mental health consumers and professionals #hcsmanz
9:16 am GPAG2011: #hcsmanz Isn’t this the point? We want to use SM but need to find willing clinicians and willing patients.
9:16 am otorhinolarydoc: #hcsmanz I’ve noticed a few hospitals and government agencies disseminating info via twitter well.
9:16 am dr1337: medical student, p/t app developer with a massive interest in medical informatics #hcsmanz
9:17 am hcsmanz: @corbetron I was planning to raise Better Health Channel http://j.mp/fkUZek Do you have a sense of how they use these sites? #hcsmanz
9:17 am Thinkbirth: RT @lewismal: In 5 minutes:- Social Media as a patient education tool. YR welcome to join in. Use the #hcsmanz tag
9:17 am drmarcustan: …locate more progressive early adopters with leading edge info #hcsmanz
9:17 am PublicHealth2_0: Do you think yuor patients will use #NBN to link in to attend virtual F2F support groups for rarer conditions? #hcsmanz
9:17 am iPhone_appict: #hcsmanz I am an anonymous ehealth expert from NSW with interest in gadgets, facebook, twitter, NEHTA, PCEHR etc…
9:19 am jbkHCSMANZ: @PublicHealth2_0 heck yeah. Having been on board of an HIV ngo getting rural/remote engagement has been v difficult. decent webinar #hcsmanz
9:19 am iPhone_appict: #hcsmanz must admit I never referred patients to facebook, twitter or online support groups or chatrooms for patient education
9:20 am jbkHCSMANZ: #Hcsmanz or even just 1 on 1 or group vConf would be highly useful. An extension of trying to use local HC or school vConf facilities
9:20 am drmarcustan: @hcsmanz also using hashtags and search to locate interesting content & chats. Finding & filtering info to save time #hcsmanz
9:20 am hcsmanz: @jbkHCSMANZ Do you think SM is changing what we mean by patent education? Info for patients and professionals not nec distinct? #hcsmanz
9:20 am PublicHealth2_0: In rural areas virtual F2F online support groups may be a gr8 way to deliver patient education and peer support. #hcsmanz
9:21 am Thinkbirth: Hi everyone! I send out info as I find & blog about relevant topics #hcsmanz
9:21 am corbetron: @dr1337 @hcsmanz patientslikeme.com is also a gold mine for pop health data. or will be. i’d love to hear from pts about using it. #hcsmanz
9:22 am jennibeattie: @hcsmanz yes I would agree the distinction is blurring , more cyclic ie info out, health consumers comment, info refined #hcsmanz
9:22 am jbkHCSMANZ: #hcsmanz have had a big bee in bonnet for yers that the 1st pt ed reqd is to be able to discern what is good vs harmful vs pure shonk.
9:23 am corbetron: @hcsmanz with referring to sites i’ve always been quite specific about how to find the info. after that… i don’t really know. #hcsmanz
9:23 am PublicHealth2_0: Apparently there are many support groups meeting in secondlife. Anyone know more? #hcsmanz
9:24 am drmarcustan: SM sites eg patientslikeme.com can be useful as a support group especially when u hv a rare condition. Crowdsourcing globally! #hcsmanz
9:24 am jennibeattie: @hcsmanz patient education used to be carefully crafted fact sheets now it is online support etc – more participatory #hcsmanz
9:24 am jbkHCSMANZ: @hcsmanz also, with the delivery of PCEHR there is a huge ability for portal provider to supply decent and accredited ed material #hcsmanz
9:24 am otorhinolarydoc: #hcsmanz pts will search keywords. Need to be strategic in using hashtags.
9:24 am GPAG2011: #hcsmanz Consumers of health care are a diverse group in so many ways. Their views on SM is no different.
9:24 am EdwinKruys: #hcsmanz GP from rural WA – I use facebook to provide health info/news to about 1000 mainly local fb users.
9:25 am jbkHCSMANZ: #hcsmanz targetted to the individual – IF done correctly could be a huge boon
9:25 am hcsmanz: RT @jennibeattie: @hcsmanz patient education used to be carefully crafted fact sheets now it is online support etc – more participatory #hcsmanz
9:25 am Hspbarwon: #hcsmanz so much untapped opportunity to use SM with young people re sexual, mental & general health issues
9:25 am corbetron: @hcsmanz i’ve found that showing people the site at a nearby desktop + how to print off seems to be useful. particularly 4 older pt #hcsmanz
9:25 am otorhinolarydoc: #hcsmanz how many followers follow you because they’re seeking for health info?
9:25 am hcsmanz: @jbkHCSMANZ Can you pls expand on what you mean by portal provider in this sense? Not everyone will know. #hcsmanz
9:26 am PublicHealth2_0: @thinkbirth Do u have any idea how many fellow professionals read u blog ect and how many are lay ppl/mothers? #hcsmanz 50/50 or some other
9:26 am jennibeattie: @drmarcustan agree re crowdsourcing re support groups, used by ngos and big pharma alike #hcsmanz
9:26 am GPAG2011: RT @Hspbarwon: #hcsmanz so much untapped opportunity to use SM with young people re sexual, mental & general health issues
9:26 am jbkHCSMANZ: #hcsmanz PCEHR is the Personally Controlled eHealth Record that DOHA are rolling out by mid next year. There will be online access to it
9:27 am jennibeattie: @edwinkruys what sort of governance/risk mgt have you in place re FB info? #hcsmanz
9:27 am corbetron: @jennibeattie have you ever seen online live chat offered by health prof? the emergency SMS service in UK appears to do that. #hcsmanz
9:27 am jbkHCSMANZ: #hcsmanz to whoever signs up for it. With aggregated health data about the pt sitting there, a fantastic opportunity to place info that is
9:28 am hiablog: @otorhinolarydoc Surprisingly few, but that’s because I’m in population health rather than a clinical role. #hcsmanz
9:28 am jbkHCSMANZ: #hcsmanz relevant to the individual based on what is already recorded in that record. More importantly, there will be some sort of
9:28 am drmarcustan: We try to educate patients with health articles, blogs and info on HCP’s @healthengine . Articles written by HCP’s #hcsmanz
9:28 am PublicHealth2_0: @jennibeattie Patient education is social F2F not just fact sheets. Lots of health ed sessions & support grps. This can move to SM #hcsmanz
9:29 am IVLINE: RT @PublicHealth2_0: @jennibeattie Patient education is social F2F not just fact sheets. Lots of health ed sessions & support grps. This can move to SM #hcsmanz
9:29 am hcsmanz: If you had to sum up the strengths of using SM for patient education, what would they be? #hcsmanz
9:29 am jennibeattie: @Hspbarwon lots of untapped opport re specialist groups – in prev life ran online focus groups for ‘sensitive’ issues wkd well #hcsmanz
9:30 am jbkHCSMANZ: #hcsmanz “Consumer Generated Data” input which could link to exercise / BP / BSL info etc, or other more “esoteric”.
9:31 am Thinkbirth: “Do you think SM is changing_ Info for patients and professionals not nec distinct?” certainly true for pregnant women & #midwives #hcsmanz
9:31 am jbkHCSMANZ: #hcsmanz – as a first step, engaging consumers in SM health strategies is a matter of building trust and giving a reason for participation.
9:31 am Polyquats: I’m late again! I’ll be glad when we are all back on the same time. #hcsmanz I’ll try and catch up
9:32 am IVLINE: @hcsmanz a more easily accessible and engaging resource. plus it implies an interaction between 2 parties as opposed to a speech. #hcsmanz
9:32 am jennibeattie: @corbetron I did see on FB live chat with cancer nurses UK #hcsmanz
9:32 am jbkHCSMANZ: @hcsmanz what consumers want, when they want it, and not in the setting or background of a “consultation” with overworked time poor #hcsmanz
9:32 am healthengine: RT @drmarcustan: We try to educate patients with health articles, blogs and info on HCP’s @healthengine . Articles written by HCP’s #hcsmanz
9:32 am jennibeattie: @hcsmanz I have seen live chat on Fb with cancer nurses (UK) #hcsmanz
9:33 am IVLINE: RT @jbkHCSMANZ: @hcsmanz what consumers want, when they want it, and not in the setting or background of a “consultation” with overworked time poor #hcsmanz
9:34 am corbetron: .@jennibeattie live chat is a model that has been taken up by business but not much by health care. missed opp? #hcsmanz
9:34 am jbkHCSMANZ: #hcsmanz practioners who are NOT always the best to be providing the info. Education by educators, facilitated by SM sounds like a winner.
9:34 am hcsmanz: RT @jbkHCSMANZ: @hcsmanz what consumers want, when they want it, and not in the setting or background of a “consultation” with overworked time poor #hcsmanz
9:34 am jennibeattie: @publichealth2_0 yes understand F2F but fact sheets are part of the toolkit as well as phone counselling etc etc #hcsmanz
9:35 am corbetron: +1 RT @jbkHCSMANZ: #hcsmanz practioners who are NOT always the best to be providing the info. Education by educators, facilitated by SM…
9:36 am drmarcustan: The use of SM linked health diaries mobile apps is also on the increase #hcsmanz
9:36 am jennibeattie: @hcsmanz strengths include product/support improvement as well as R&D opportunities – better targetting and anonymity #hcsmanz
9:37 am jennibeattie: @corbetron yes agree but I think its changing – picking up pace #hcsmanz
9:38 am lewismal: Some illness/treatments pack an emotional kapow- Some want 1 on 1 but others want to speak with others who have been thru same. #hcsmanz
9:38 am hiablog: @jbkHCSMANZ I agree – we need a broader definition of health education and health educators. #hcsmanz
9:38 am jbkHCSMANZ: @drmarcustan #hcsmanz but a fair amt of pushback from some clinical grps re not wanting burden of having to review Pt held / recorded data.
9:39 am BiteTheDust: evening all. A bit late but here #hcsmanz
9:39 am healthengine: We hvintegrated FB “like” buttons into all our HCP & practice profiles to crowdsource word of mouth & incentivise good work #hcsmanz
9:39 am BiteTheDust: RT @EdwinKruys: #hcsmanz GP from rural WA – I use facebook to provide health info/news to about 1000 mainly local fb users.
9:39 am jbkHCSMANZ: @lewismal #hcsmanz – totally concur.
9:39 am hughstephens: @BiteTheDust #hcsmanz also a bit late. here now!
9:40 am hcsmanz: So those are some of the strengths of using SM for patient education. Are there any weaknesses we need to be mindful of? #hcsmanz
9:40 am jennibeattie: @drmarcustan yes diaries/monitoring health seems to be big trend as is sharing ur results publically ie Blackmores new health wheel #hcsmanz
9:40 am jbkHCSMANZ: @IVLINE yup. #hcsmanz
9:41 am EdwinKruys: #hcsmanz How do you manage patient privacy during info sessions on Twitter etc?
9:41 am hiablog: @jennibeattie Similarly I think child and family health services through Tresillian use FB chat app – but prob not ed per se. #hcsmanz
9:41 am corbetron: @healthengine do you have general stats about the ‘like’ buttons in terms of professionals vs patients using them? #hcsmanz
9:41 am hcsmanz: For example @ej_butler pointed out that 2 in 3 CPR Videos on YouTube are wronghttp://reut.rs/eeTub6 #hcsmanz
9:41 am helenmilner: RT @EdwinKruys: #hcsmanz GP from rural WA – I use facebook to provide health info/news to about 1000 mainly local fb users.
9:41 am hcsmanz: Good question. RT @EdwinKruys: #hcsmanz How do you manage patient privacy during info sessions on Twitter etc?
9:42 am jbkHCSMANZ: @hcsmanz I’ll just remind people of the DrKoop fiasco (1999) about conflicted and undisclosed interests… #hcsmanz
9:42 am hughstephens: @hcsmanz @edwinkruys don’t have to manage privacy as content is in ‘public domain’ – is their responsibility #hcsmanz
9:42 am drmarcustan: This will change RT @jbkHCSMANZ #hcsmanz a fair amt of pushback from some clinical grps re not wanting burden of reviewing Pt recorded data.
9:42 am PublicHealth2_0: Web 2.0 is changing competancies required to practice health education & health promotion & other medicine #hcsmanz
9:43 am BiteTheDust: @EdwinKruys I have some contact via facebook as no phones in remote housing but comm media centre with internet #hcsmanz
9:43 am Thinkbirth: exactly! ?@Hspbarwon: #hcsmanz so much untapped opportunity to use SM with young people re sexual, mental & general health issues?
9:43 am BiteTheDust: @EdwinKruys then take it offline as soon as I can #hcsmanz
9:43 am jennibeattie: @hcsmanz privacy, ability to monitor the sites – resourcing particularly in sensitive areas such as mental health #hcsmanz
9:43 am jbkHCSMANZ: @hughstephens @hcsmanz @edwinkruys #hcsmanz what is disclosed online can never be undisclosed. That in itself is a major educational hurdle
9:43 am corbetron: @hcsmanz @EdwinKruys re: pen twitter info sessions. people can make anon accounts + still participate. but yes privacy an issue. #hcsmanz
9:43 am Polyquats: My exp with online support groups was that they tended to get highjacked for more social discourse. was a while ago though #hcsmanz
9:44 am hughstephens: from earlier #hcsmanz: met many orgs using social media in mental health at #mh20. look @ blossom project http://bit.ly/hWW5Nh @lanternmh
9:44 am jbkHCSMANZ: @drmarcustan i’m sure it will; all change brings major challenges, as well as opportunites #hcsmanz
9:44 am jennibeattie: @hcsmanz yes as info broadens quality control is going to be a big issue #hcsmanz
9:44 am hughstephens: @jbkHCSMANZ @hcsmanz @edwinkruys true. but many orgs have as part of T&Cs to remain anonymous e.g. BlueBoard http://bit.ly/eGjOVn #hcsmanz
9:45 am corbetron: @hcsmanz @EdwinKruys that was “open” twitter sessions in my last tweet. #hcsmanz
9:45 am Thinkbirth: Probably equal numbers ?@PublicHealth2_0 Do u have any idea how many fellow professionals? lay ppl/mothers? #hcsmanz 50/50 or some other?
9:46 am hiablog: Thing that bugs me is that many prof pubs don’t share good info publicly, often due to targeted advertising limited to health pros #hcsmanz
9:46 am hughstephens: for meeting up with a specific grp of pts to discuss something, a tool like @yammer can help as it is ‘closed’ rather than public #hcsmanz
9:46 am jbkHCSMANZ: @PublicHealth2_0 #hcsmanz Web2.0 is changing competencies required for EVERYTHING! And it will def change consumer buying habits.
9:46 am lewismal: One of the groups I work with does many supported playgroups. Gave them idea to use FB to put out info on child health & develop #hcsmanz
9:46 am bobcraw: RT @jennibeattie: Jenni, Syd based digital marketing, health promotion, market research, passionate about health, wkd for range health orgs/ngos #hcsmanz
9:46 am PracticalWisdom: @DocForeman:#hcsmanz: met many orgs using SoMe~mental health at #mh20. @ blossom projecthttp://bit.ly/hWW5Nh @lanternmh Via:hughstephens
9:46 am jbkHCSMANZ: @PublicHealth2_0 #hcsmanz ie, younger generations and info needy patients will move to those practioners who understand and can deliver.
9:47 am drmarcustan: Not a bad thing! RT @Polyquats: My exp with online support groups was that they tended to get highjacked for more social discourse. #hcsmanz
9:47 am jennibeattie: @hcsmanz as with journalism now social media is part of curricula, in future health degrees will prob contain subject on this too #hcsmanz
9:47 am hiablog: @drmarcustan Will it? I wonder sometimes. Just because it’s accessible won’t mean it’s accessed. Many snap judgements. @jbkHCSMANZ #hcsmanz
9:48 am lewismal: RT Well said. #hcsmanz what is disclosed online can never be undisclosed. That in itself is a major educational hurdle
9:48 am hughstephens: #hcsmanz as far as pt education goes, there is a lot of misinfo out there that a HCP can engage with to educate pts http://yfrog.com/h55r9p
9:48 am jennibeattie: RT @jbkhcsmanz: , youngr generations and info needy patients will move to those practioners who understand and deliver #hcsmanz
9:48 am jbkHCSMANZ: @drmarcustan @Polyquats #hcsmanz – not “ALWAYS” a bad thing, but exp like that can dissuade lots of ppl who would benefit from participation
9:48 am Thinkbirth: hi Robbo! ?@BiteTheDust: evening all. A bit late but here #hcsmanz?
9:49 am jbkHCSMANZ: @drmarcustan @Polyquats sorry; misread “discourse” as “disclosure”… #hcsmanz
9:49 am drmarcustan: I think so. RT @hiablog: Will it? I wonder sometimes. Just because it’s accessible won’t mean it’s accessed. @jbkHCSMANZ #hcsmanz
9:49 am IVLINE: RT @jennibeattie: RT @jbkhcsmanz: , youngr generations and info needy patients will move to those practioners who understand and deliver #hcsmanz
9:49 am hughstephens: @drmarcustan @hiablog @jbkHCSMANZ info is always *indexed* though. makes it accessible when someone might want 2 down the track #hcsmanz
9:50 am Polyquats: @drmarcustan true, but can get annoying when glurge takes over from real dialogue #hcsmanz
9:50 am jennibeattie: @bobcraw hi Bob! #hcsmanz
9:50 am EdwinKruys: #hcsmanz AMA Publication ‘social media and the medical profession’ has some good examples of what can go wrong with social media
9:50 am GPAG2011: RT @hcsmanz: Good question. RT @EdwinKruys: #hcsmanz How do you manage patient privacy during info sessions on Twitter etc?
9:50 am hughstephens: RT @EdwinKruys: #hcsmanz AMA Publication ‘social media and the medical profession’ has some good examples of what can go wrong with social media
9:50 am PracticalWisdom: Spot on! @hughstephens #hcsmanz as far as Pt Educ. a lot of misinfo out there. HCP can engage with to educate pts http://yfrog.com/h55r9p
9:50 am jbkHCSMANZ: @hiablog @drmarcustan there is a lot of angst about what the “potential to access” that info means medico-legally #hcsmanz
9:51 am drmarcustan: I think HCP’s are less precious about who initiates the data collection. If collected appropriately then very useful. #hcsmanz
9:51 am SrMaryNapalm: RT @drmarcustan: SM sites eg patientslikeme.com can be useful as a support group especially when u hv a rare condition. Crowdsourcing globally! #hcsmanz
9:51 am hughstephens: @PracticalWisdom difficulty is that there is often too much angst about the potential risks of providing information (duty of care) #hcsmanz
9:51 am IVLINE: @EdwinKruys #hcsmanz AMA Publication ‘social media and the medical professionhttp://bit.ly/fQsVzg
9:51 am hiablog: RT @jennibeattie: @hcsmanz as with journalism now social media is part of curricula, in future health degrees will prob contain subject on this too #hcsmanz
9:51 am cphce_unsw: RT @jennibeattie: @hcsmanz as with journalism now social media is part of curricula, in future health degrees will prob contain subject on this too #hcsmanz
9:53 am hiablog: @IVLINE @EdwinKruys We discussed them at our first #hcsmanz chat: http://bit.ly/hwmkc9
9:53 am hughstephens: #hcsmanz: question to all the HCPs out there: do you actively go to social media to educate pt’s? why/why not?
9:53 am jennibeattie: @hiablog re med degrees and soc media noted in US social media is already a subject in one uni need to find link~! #hcsmanz
9:53 am jbkHCSMANZ: @EdwinKruys ev they have some good stuff; is it public domain? LinkPron avail? #hcsmanz (lazyweb)
9:54 am drmarcustan: @jbkHCSMANZ @Polyquats support groups are there for the pts. What they want to discuss is up to them within certain boundaries #hcsmanz
9:54 am corbetron: @hughstephens @PracticalWisdom a number of health related help phone lines don’t have this angst. why do you think with online? #hcsmanz
9:55 am BiteTheDust: @Thinkbirth g’day. Been on the road a bit today. Now in a different timezone #hcsmanz
9:55 am hughstephens: @corbetron @PracticalWisdom i think that the problem is the perpetual nature. @headspace_aus is currently trialling online psych #hcsmanz
9:56 am hughstephens: @corbetron @PracticalWisdom @headspace_aus link is http://bit.ly/fOpBBo #hcsmanz
9:56 am hiablog: @jennibeattie I’d be very interested for paper I’m working on – I’ll try to get course outline πŸ™‚ #hcsmanz
9:57 am drmarcustan: Depends! πŸ˜› RT @hughstephens: #hcsmanz: to all the HCPs out there: do you actively go to social media to educate pt’s? why/why not?
9:57 am hughstephens: @hiablog @jennibeattie can probably be found via #mccsm ? will have a look on the network #hcsmanz
9:57 am hiablog: @corbetron That’s a good point. There was phreaking long before hacking :)@hughstephens@PracticalWisdom #hcsmanz
9:58 am hughstephens: RT @hiablog: @corbetron That’s a good point. There was phreaking long before hacking :)@hughstephens @PracticalWisdom #hcsmanz
9:58 am PublicHealth2_0: What is the business case for HCP to do patient ed using SM? Is this not not for profit turf? #hcsmanz
9:59 am hcsmanz: Please check out @hcsmglobal They’re hoping to draw together our regional efforts to create a global voice for health & SM. #hcsmanz
9:59 am hcsmanz: Final thoughts? #hcsmanz
9:59 am corbetron: this was kind of topic one tonight. RT @hughstephens: #hcsmanz do you actively go to social media to educate pt’s? why/why not?
9:59 am hughstephens: @PublicHealth2_0 it is NFP turf to an extent. IMHO its part of public health & improving outcomes for all #hcsmanz
10:00 am hcsmanz: Thanks everyone! Please keep chatting but our session has formally finished for tonight. #hcsmanz
10:00 am hiablog: @jbkHCSMANZ Minutiae. I love it πŸ™‚ #hcsmanz
10:00 am corbetron: @hughstephens @PracticalWisdom yep. good point. although legally ramifications would be the same for phone/online. accountability! #hcsmanz
10:00 am jbkHCSMANZ: @PublicHealth2_0 #hcsmanz – PIP’s anyone??
10:00 am IVLINE: @PublicHealth2_0 on top of what @hughstephens said build a brand name. encourage patients that your service is reliable, etc #hcsmanz
10:01 am hcsmanz: Don’t miss next week’s #hcsmanz chat. Topic: “Which government agencies don’t support SM use – how and why?” We’ll be joined by @croakeyblog
10:01 am IVLINE: RT @hcsmanz: Don’t miss next week’s #hcsmanz chat. Topic: “Which government agencies don’t support SM use – how and why?” We’ll be joined by @croakeyblog
10:01 am drmarcustan: Depends if it’s considered telehealth. Rebates? RT @PublicHealth2_0: What is the business case for HCP to do patient ed using SM? #hcsmanz
10:01 am IVLINE: RT @hcsmanz: Please check out @hcsmglobal They’re hoping to draw together our regional efforts to create a global voice for health & SM. #hcsmanz
10:02 am hcsmanz: So set up you anonymous accounts now πŸ˜‰ #hcsmanz
10:02 am corbetron: @hiablog @hughstephens @PracticalWisdom phreaking! ahhhh, back in the day. reminds me of my 2400 baud modem. international bbs. #hcsmanz
10:02 am jennibeattie: @hcsmanz thanks everyone very interesting and enjoyable #hcsmanz
10:02 am jbkHCSMANZ: @hcsmanz lol! I HAVE!!!! #hcsmanz
10:03 am hiablog: Thanks everyone – some interesting ideas. We need to focus down on some points raised. #hcsmanz
10:03 am hughstephens: @corbetron @PracticalWisdom harder to ‘prove’ via phone as is one person vs another. and phone is established vs online uncharted #hcsmanz
10:03 am hughstephens: @yhpo must join RT @hcsmanz: Don’t miss next week’s #hcsmanz chat. Topic: “Which government agencies don’t support SM use – how and why?”
10:03 am jbkHCSMANZ: yep, another good session. Good to be here. Thanks all #hcsmanz
10:04 am corbetron: good question. if not rebates then what model? RT @PublicHealth2_0: What is the business case for HCP using SM? #hcsmanz
10:04 am PublicHealth2_0: @drmarcustan If it 1 to 1 is it social media? Can u do telehealth with ppl who are not your patients for money? #hcsmanz
10:05 am YHPO: @hughstephens @hcsmanz hugh, just arrived back in DRW. Exhausted. but next week, i wont miss it. #hcsmanz
10:05 am hughstephens: @PublicHealth2_0 @drmarcustan not w my fav definition – http://bit.ly/e5GyPb ‘collect around a unifying identity’ #hcsmanz
10:06 am hughstephens: @yhpo @hcsmanz thought it would b right up your alley :p #hcsmanz
10:06 am hughstephens: @yhpo @hcsmanz haha you might have 2 set up an anon acct though ! #hcsmanz
10:06 am lewismal: Thanks all . Really enjoy this way of learning. #hcsmanz Time to tuck in kids. Don’t forge to to vot ein poll. http://goo.gl/U3uAL
10:06 am jbkHCSMANZ: @hiablog “manageable risks, and within context of DSS etc not too much extra workload” seems to be MedDef view #hcsmanz
10:06 am hughstephens: @corbetron @PublicHealth2_0 would b gr8 to have rebates e.g. for better diabetes control post-SoMe discussions/sharing w GPs #hcsmanz
10:07 am corbetron: @hughstephens most orgs have recording for QC and training purposes on phonelines. i hear what you’re saying though. #hcsmanz
10:08 am hughstephens: v true RT @corbetron: @hughstephens most orgs have recording for QC and training purposes on phonelines. #hcsmanz
10:08 am drmarcustan: Yes,webinar! RT @PublicHealth2_0 If it 1 to 1 is it social media? Can u do telehealth with ppl who are not your patients for money? #hcsmanz
10:08 am PracticalWisdom: RT@hughstephens @corbetron @PublicHealth2_0 would b gr8 2 have rebates e.g. for better diabetes control post-SoMe disc/sharing wGPs #hcsmanz
10:09 am lewismal: Useful background for next wk topic. – ABC Social Media, disasters & broadcasting’ in the 21st centuryhttp://goo.gl/tvaXz #hcsmanz
10:09 am ej_butler: Why Social Media gives your doctor an ulcer http://cnet.co/hJd0Gt /via @cnet #hcsmanz
10:09 am jbkHCSMANZ: @lewismal love that you mention the “#hcsmanz Titter group.”
10:09 am IVLINE: RT @ej_butler: Why Social Media gives your doctor an ulcer http://cnet.co/hJd0Gt /via @cnet#hcsmanz
10:09 am hcsmanz: RT @ej_butler: Why Social Media gives your doctor an ulcer http://cnet.co/hJd0Gt /via @cnet#hcsmanz
10:10 am corbetron: @hughstephens @PublicHealth2_0 imagine integrating with health diary app. monitor bsl, HCP/pt contact, appt booking. the works! #hcsmanz
10:10 am hughstephens: +alerts str8 2 GP RT @corbetron: @hughstephens @PublicHealth2_0 health diary app. monitor bsl, HCP/pt contact, appt booking. #hcsmanz
10:11 am Thinkbirth: @Mummy_with_bump social media. There is a weekly chat on health care & social media. Tonight’s topic: using SM as educational tool #hcsmanz
10:12 am corbetron: RT @lewismal: Useful background for next wk topic. – ABC Social Media, disasters & broadcasting’ in the 21st c. http://goo.gl/tvaXz #hcsmanz
10:14 am IVLINE: @drmarcustan #hcsmanz something like Justin.tv can be used from iPhone or PC plus includes chat. great for on the go webinars.
10:15 am IVLINE: RT @lewismal: Useful background for next wk topic. – ABC Social Media, disasters & broadcasting’ in the 21st c. http://goo.gl/tvaXz #hcsmanz
10:17 am TaraDiversi: RT @ej_butler: Why Social Media gives your doctor an ulcer http://cnet.co/hJd0Gt /via @cnet#hcsmanz
10:19 am PracticalWisdom: Is it too late for me to join this discussion? #hcsmanz
10:20 am corbetron: voted! RT @lewismal: Thanks all. Really enjoy this way of learning. #hcsmanz Don’t forget to to vote in poll. http://goo.gl/U3uAL
10:20 am corbetron: @PracticalWisdom it’s over for this week. but on again next sunday. #hcsmanz
10:21 am PracticalWisdom: Thank you. Great Discussion. RT @corbetron: @PracticalWisdom its over for this week. but on again next sunday. #hcsmanz
10:25 am corbetron: @hughstephens be fascinating 2 see how eheadspace goes. looks like a great service. interesting it has come from drought reform. #hcsmanz
10:25 am Thinkbirth: I love the way useful information is so easily shared using many forms of SM. Helps people be empowered re their decision making #hcsmanz
10:26 am hughstephens: @corbetron yeah they have some gr8 participation & are finding it v useful for AH referrals / consults #hcsmanz
10:30 am corbetron: @hughstephens where i’m placed at the moment the nearest psych service is 2.5 hours away. we need services like this to grow. #hcsmanz
10:32 am Gideon_Mantel: RT @ej_butler: Why Social Media gives your doctor an ulcer http://cnet.co/hJd0Gt /via @cnet#hcsmanz
10:32 am Thinkbirth: Sharing information via SoMe removes artificial barriers & promotes participation #hcsmanz
10:36 am Thinkbirth: Good night all! Thanks for the great chat #hcsmanz?
10:39 am jennibeattie: Social Media, Health and Information Accuracy http://ow.ly/44cDI #hcsmanz
10:48 am ricardon: a cautionary tale from China on use of social media: http://bit.ly/esPpDv #hcsmanz
10:49 am omowizard: @corbetron @dr1337 @drmarcustan Huge potential for pt support in PtsLikeMe but I have serious concerns re secondary use of its data #hcsmanz
10:53 am omowizard: @corbetron @dr1337 @drmarcustan My blog post last year refers to issues re data qualityhttp://bit.ly/aPr6Xy < see 1/2 way down #hcsmanz
11:05 am omowizard: @dr1337 Aggregating data 2 identify patterns is useful, but need 2 draw a line if you try 2 use same data as basis for Rx decisions #hcsmanz
11:15 am corbetron: @omowizard @dr1337 @drmarcustan great post. quality already an issue tho w other data. read many hospital discharge summaries? πŸ˜‰ #hcsmanz
11:36 am ej_butler: Australian temporary field hospital deployed in Christchurch’s eastern suburbs http://bit.ly/eI8hog#hcsmanz
12:02 pm omowizard: Sunday nights are often complicated for me. Still good to catch up on the #hcsmanz chat belatedly…
12:02 pm goldenskye: @omowizard Same here! Tonight’s topic looked particularly interesting. #hcsmanz
12:28 pm SM4UKSMES: Tonight on our regular health and social media Twitter chat #hcsmanz we discussed patient infor…http://bit.ly/hTrStj #uk #socialmedia
12:28 pm EdwinKruys: RT @ej_butler: Why Social Media gives your doctor an ulcer http://cnet.co/hJd0Gt /via @cnet#hcsmanz
1:14 pm EdwinKruys: Social media connects physicians and patients, but guidelines may be necessary http://bit.ly/fYr3h1#hcsmanz
4:16 pm DocForeman: RT @PracticalWisdom: @DocForeman:#hcsmanz: met many orgs using SoMe~mental health at #mh20. @ blossom project http://bit.ly/hWW5Nh @lanternmh Via:hughstephens
9:30 pm croakeyblog: RT @hcsmanz: Don’t miss next week’s #hcsmanz chat. Topic: “Which government agencies don’t support SM use – how and why?” We’ll be joined by @croakeyblog
9:32 pm croakeyblog: RT @hiablog: Thing that bugs me is that many prof pubs don’t share good info publicly, often due to targeted advertising limited to health pros #hcsmanz
9:32 pm croakeyblog: RT @EdwinKruys: #hcsmanz GP from rural WA – I use facebook to provide health info/news to about 1000 mainly local fb users.
10:03 pm agwm: RT @omowizard: @corbetron @dr1337 @drmarcustan My blog post last year refers to issues re data quality http://bit.ly/aPr6Xy < see 1/2 way down #hcsmanz
11:28 pm blackmores: RT @jennibeattie: @drmarcustan yes diaries/monitoring health seems to be big trend as is sharing ur results publically ie Blackmores new health wheel #hcsmanz
11:33 pm ej_butler: The #hcsmanz Daily is out! http://bit.ly/gPU4Os ? Top stories today via @edwinkruys @hughstephens@publichealth2_0 @lewismal @ivline
11:43 pm AllergyNet: RT @EdwinKruys: #hcsmanz GP from rural WA – I use facebook to provide health info/news to about 1000 mainly local fb users.
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